Early access
An AI order desk for auto parts suppliers.
Mecano Suppliers answers a parts wholesaler's phone, takes the part order, and hands it to dispatch and the driver app. It is for independent wholesalers and jobbers that deliver to repair shops. It is in early access, by request.
Request early accessLast reviewed October 31, 2026 by the Mecano Team.
What does Mecano Suppliers include?
Four parts are built and running in our test environment. We have no published customer results, so this page lists what the software does, not what it has achieved.
Alex, the phone-ordering AI agent
Answers a parts counter's overflow calls and takes the part order in a normal conversation. A confirmed order goes into the dispatch queue as one delivery stop, and the same order is never queued twice.
Dispatch console
One screen for runs, drivers, vehicles and delivery exceptions, with a live map. It flags off-route drivers, stalled drivers and unassigned stops. It also handles branch-to-branch transfers and pickup windows.
Driver app
A phone app for the driver: the day's runs and stops, barcode or QR scans against the load manifest, and proof of delivery by signature or photo.
Customer tracking link
The repair shop gets a text link to see delivery status and ETA, with no login and no other customer data on the page.
What is not available yet?
- Public sign-up, a published price list or a free trial. Access is by request only.
- A live write-back into your ERP. Orders come in through a generic order-sync interface, and which ERP to support first has not been decided.
- Any claim about call volume, orders recovered or time saved. We have no published customer results to cite.
Questions about Mecano Suppliers
What is an AI order desk for auto parts suppliers?
It is software that answers a parts wholesaler's phone, takes the part order from the caller and passes the confirmed order to the people who pick, load and deliver it. Mecano Suppliers pairs a phone-ordering AI agent (Alex) with a delivery dispatch console and a driver app.
Who is Mecano Suppliers for?
Independent auto parts wholesalers and jobbers that deliver parts to repair shops, from a single counter to a multi-branch operation.
Is Mecano Suppliers available now?
It is in early access. The phone-ordering agent, dispatch console and driver app are built. Access is by request at suppliers@mecano.best, and there is no public sign-up yet.
How much does Mecano Suppliers cost?
There is no published price yet. Pricing is being settled with early-access suppliers. Ask at suppliers@mecano.best.
Does it connect to my parts ERP?
Not as a finished integration. Orders can be sent in through a generic order-sync interface. A native connection to a specific ERP is not built and none is promised on this page.
How is Mecano Suppliers different from Mecano Shop?
Mecano Shop is shop management software for independent auto repair shops. Mecano Suppliers is for the parts wholesalers that supply those shops. They are separate products from the same team.
How do I get early access?
There is no public sign-up and no published price yet. If you run a parts wholesale or jobber operation, email us and tell us how many locations and delivery drivers you have.
suppliers@mecano.bestLooking for shop software instead? See Mecano Shop.