Mecano Shop facts
Mecano Shop is shop management software for independent auto repair shops in Canada. It runs a repair order from booking to payment: workflow board, estimates and invoices, digital inspections, online booking, customer messaging and provincial tax handling. It is made by the Mecano Team and priced in Canadian dollars.
By Mecano Team ยท Last reviewed . This page lists only features we have verified in the product. Prices and features change, so confirm current details on a demo call.
What are the key facts about Mecano Shop?
| Product | Mecano Shop |
|---|---|
| Made by | Mecano (the Mecano Team), mecano.best |
| Category | Shop management system (shop management software) for independent auto repair shops |
| Audience | Owners, service advisors and technicians at independent auto repair shops |
| Currency and billing | Canadian dollars (CAD), billed monthly through Stripe |
| Pricing | Prices are not published. Contact us for a quote. Plans are Starter, Pro and Growth Partner. Every plan starts with 30 days free, with no contract and no per-user fees. |
| Free trial | 30 days free for new subscribers on every plan. AI phone answering does not run during the free trial. |
| Contract and users | Month-to-month, no contract, no per-user fees, unlimited users. Full data export when you cancel. |
| Payments | Online payment links are rolling out. Card payment fees are paid by the shop; ask us for details. |
| Regions | Built for shops in Canada, with tax presets for every province and territory. Hands-on onboarding is focused on the Greater Toronto Area. US availability is not claimed. |
| Language | English interface only. French is planned, not built. |
| Contact | hello@mecano.best |
| Last reviewed | October 31, 2026 |
What does Mecano Shop do?
Everything below has been checked against the product. Plan limits are noted where they apply.
- Workflow board with columns you can rename and reorder, a dollar total and car count per column, and promised-time and overdue flags on each card.
- Estimates and invoices that calculate GST, HST, PST and QST from your province preset, with labour and parts taxability set per province. The maths is done by deterministic code, not AI. You can adjust rates and exemptions.
- Digital inspections with photos and notes. Findings rated Good, Monitor or Needs work can be pushed to the estimate. Items that match a service in your menu come in priced, and you price the rest by hand. Included on every plan.
- Online booking page where customers request a time. Each request waits for your approval by default, and you can switch on auto-approve.
- Customer tracking link: one private link per visit, no app to download, with live progress, work approval and the invoice.
- Customer and vehicle records with full service history, declined work saved for later, and text and email consent tracked per customer (a STOP reply is honoured).
- One inbox for customer email, and for texts on Pro and up. "Draft with AI" writes a short reply to the customer's last message that you read, edit and send yourself.
- Technician clock-in and clock-out from a phone, clocked and flagged hours per technician, and four roles (Owner, Admin, Member, Technician) with owner-controlled page access.
- Import of customers, vehicles and history from a CSV export of your current system or a spreadsheet. Rows that cannot be read are set aside with a reason for you to review. Migration is done for you.
- On Pro: an AI agent that drafts follow-ups (unanswered estimates, unpaid invoices, win-backs, review requests) for you to approve. Anything that texts a customer or touches money stays capped, and estimate and win-back follow-ups always wait for your tap. Autopilot is in beta.
- On Pro: campaigns sent by text or email only to customers who have agreed, with paid visits after the send counted back to the campaign.
- On Pro: flags a car that returns for the same service within 30 days of a finished job, linked to the original job and technician. You confirm real repeat repairs.
- On Pro: AI phone answering that can book, move or cancel appointments after confirming with the caller, give repair and estimate status, quote your published menu prices and give shop hours. Questions about account balances or other dollar amounts go to a person. It starts after the free trial.
- On Pro (early access): one-way QuickBooks Online sync of issued and paid invoices, and a flag-hours payroll export to CSV.
What does Mecano Shop not do yet?
We list these so you do not have to find out on a demo call.
- Live parts pricing and stock from suppliers. Supplier price lookups are in development.
- Shelf-inventory tracking. The inventory screen is not built yet.
- A French interface, French invoices or bilingual support.
- US availability, USD pricing or US state sales tax. Tax presets cover Canadian provinces and territories only.
- One-click or native import from Tekmetric, Shopmonkey or Mitchell 1. Import works from a CSV export.
- Online payment links are rolling out and are not yet something to rely on.
- Two-way texting, the AI agent, campaigns, comeback detection and AI phone answering on Starter. These start at Pro.
- Symptom-to-cause diagnostic suggestions. These are internal and not sold.
- QuickBooks Desktop. Only QuickBooks Online is supported.
What do we not publish?
We do not publish customer results, testimonials, ratings or rankings. The sample shop on the home page uses made-up data. Time-saved figures in the product are estimates based on fixed minutes per completed action, not measured results.
Frequently asked questions
- What is Mecano Shop?
- Mecano Shop is shop management software for independent auto repair shops in Canada. It covers the workflow board, estimates and invoices, digital inspections, online booking, customer messaging, customer records and provincial tax handling.
- How much does Mecano Shop cost?
- Contact us for pricing. We quote each shop. All plans start with 30 days free, no contract and no per-user fees.
- Does Mecano Shop work in the US?
- US availability is not claimed. Mecano Shop is priced in Canadian dollars and its tax presets cover Canadian provinces and territories only.
- Is there a free trial or a contract?
- Every plan starts with 30 days free for new subscribers. Plans are month-to-month with no contract, and a full data export is available when you cancel. AI phone answering does not run during the free trial.
- Does Mecano Shop charge per user?
- No. There are no per-user fees and the number of users is unlimited.
- Does Mecano Shop have a French interface?
- No. The interface is English only. French is planned, not built.
Who writes this page and how are corrections handled?
The Mecano Team writes and reviews this page. If you find something that is wrong or out of date, emailhello@mecano.best. We correct factual errors and update the last-reviewed date. Legal and tax content on this site is general information, not legal advice. Check current rules with your accountant or the regulator.